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Some
random thoughts on some random subjects.
I’m not
sure if Republicans truly believe they have a chance of beating Governor Roy
Barnes next year. The fact is that they haven’t got a snowball’s chance in
you-know-where if the best gubernatorial candidates they can offer are State
School Superintendent Linda Schrenko (“Frick”) and Cobb County Commission
Chairman Bill Byrne (“Frack”).
Who says
God doesn’t have a sense of humor? From my earliest days at the Atlanta
Committee for the Olympic Games, Colin Campbell, the columnist for the
Atlanta Newspapers and I haven’t been – how should I phrase this – the best
of friends. A couple of weeks ago, we found ourselves in the same church
service – I was ushering and he was visiting with Atlanta mayor wannabe Rob
Pitts. We were nice to each other and neither of us got zapped by
lightning. It was a good feeling. Maybe God was telling both of us
something. Or maybe I’m getting soft.
I sponsor
a lecture at the University of Georgia each year designed to help students
understand that the public relations profession – done correctly – is to the
external environment what lawyers are to the legal environment. Yet, in
times of crisis, corporate CEO’s are more likely to listen to their legal
counsel than to their external counsel. That is because most wouldn’t
recognized good corporate counsel if it came wrapped with a bow. Adam
Leyland, editor of PRWeek in New York, who delivered this year’s lecture,
analyzed the recent Ford-Bridgestone calamity. What turned out to be one of
the poorest managed crises in years occurred, Mr. Leyland says, because
customers were not the primary concern of either company. Protecting their
bottom line was. Also, the lawyers tried to manage the public and political
reaction, something lawyers are uniquely unqualified to do. Their
mismanagement of the external environment ended up costing both companies a
lot of money and a major hit to their reputation. Remember that story the
next time you call a company about a billing issue and get a mindless,
soulless, customer-unfriendly recording. The company isn’t as interested in
you as they are their bottom line. I hope the kids were listening to Mr.
Leyland. I wish business would.
Speaking
of UGA, my alma mater has worked diligently to recruit more minority
students to campus even after having its admissions policy struck down by
the federal courts. Despite the university’s best efforts, some black
faculty members have decided to exploit the situation by posturing and
pandering to the media. President Mike Adams recently told minority
students face-to-face to quit complaining and help recruit other minorities
to campus instead of expecting him to do it all himself. Bravo!
I got
more reaction from my column on the need for parents to take responsibility
for raising their children instead of expecting the schools to do it for
them, than from any previous column. The horror stories I have heard from
teachers and from parents convinced me that I have only scratched the
surface of this issue.
From
reading my mail, I think I am exasperating some people who can’t decide if I
am liberal or conservative, Republican or Democrat. I am none of the
above. I am anti-Jesse. I don’t like Jesse Jackson and I don’t like Jesse
Helms. Hope that helps.
I am
told that legendary thespian Alex Baldwin claims he was misquoted when he
said he would leave the country if George W. Bush were elected. Don’t you
know the President is relieved? And encouraging somebody to shoot
House Judiciary Chairman Henry Hyde, who conducted the Clinton Impeachment
hearings, was “just a joke”. Don’t you know Henry Hyde is
relieved?
If I were
black and worked for Georgia Power and was told that management did not
considered nooses left around the office to be racially motivated or
Christmas cards of the KKK singing, “I’m Dreaming Of A White Christmas” to
be offensive, I would the company’s worst nightmare.
A few
weeks after telling Bill Clinton on these pages that he needed to emulate
Jimmy Carter instead of acting like an alley cat, I find him in India
visiting earthquake victims. Could it be that he reads this column? Maybe I
should send him a bill.
Finally,
I appreciate your reactions to my opinions, good or bad. I got one of my
favorite responses last week. After I had referred to Delta Airlines
customer service as an oxymoron, a reader wrote that he had a better
oxymoron: “Dick Yarbrough, columnist.” Ouch! |